Data loss concerns are set to notably influence the use of generative AI (GenAI) technologies among developers in the hotel and travel industry by the year 2025, according to predictions from GlobalData, a leading data and analytics company. As businesses express growing anxiety about the potential loss of proprietary information, many are expected to implement restrictions on GenAI applications, with significant implications for the creation and reformatting of applications.
Speaking to Hotel News Resource, Charlotte Dunlap, Research Director for Enterprise Technology and Services at GlobalData, highlighted the pressing need for the industry to establish more robust practices regarding the use of private data among hyperscalers. This need stems from a widespread reliance on prompt engineering methods employed by developer teams to craft, test, and refine application coding processes. In a landscape sensitive to data integrity, the reliance on such technologies may face challenges if not handled with care.
In addition to these concerns, the ongoing evolution of AI is anticipated to present substantial upskilling opportunities for IT professionals, particularly those interested in agentic AI—an area encompassing AI agent tools. The upswing in demand for these skills is likely to attract interest from DevOps professionals and high-tech workers aiming to deepen their understanding of advanced AI technologies.
As companies strive to navigate this transition, those that are forward-thinking are expected to champion upskilling initiatives through mentoring and training programmes. Many of these educational resources are being facilitated by prominent cloud service providers such as Google and Amazon, which are already taking steps to cultivate a workforce adept in the latest technological advancements.
Open-source software (OSS) technologies are also poised to play a vital role in driving innovation within cloud-native development. These tools are likely to help alleviate complexities encountered during app modernisation efforts, especially those involving GenAI solutions. Notable projects that exemplify this trend include k8sGPT, which is focused on streamlining Kubernetes troubleshooting through AI, and LocalAI, a platform that empowers developers to run AI models locally to enhance data privacy while minimising reliance on external cloud services.
GlobalData predicts that organisations embracing a cloud-based IT portfolio will find this approach offers the greatest potential for a centralised interface dedicated to development and automation platform services. This strategic shift aligns with the pressing needs of companies actively pursuing digital transformation. Such changes are likely to be particularly transformative for the hotel and travel industry, where the effective use of secure and innovative technology solutions is essential for enhancing customer experience and operational efficacy.
Source: Noah Wire Services