As 2025 approaches, organisations face significant challenges in compliance and risk management, particularly concerning rising workplace tensions and incidents of violence. These critical issues are at the forefront of the Top 10 Trends in Risk and Compliance, shaping policies and strategies across workplaces globally.
The workplace environment is increasingly reflecting societal polarisation, particularly issues surrounding diversity, equity, and inclusion (DEI), as well as environmental, social, and governance (ESG) initiatives. Discussions once considered progressive have taken a divisive turn, with varying beliefs igniting conflict among employees. Political debates have further complicated workplace dynamics, leading to an uptick in tensions that corporations must manage.
Recent data from NAVEX indicates a rise in complaints related to harassment, discrimination, and overall incivility. These complaints correlate with contentious workplace discussions on DEI and ESG, as employees increasingly utilise internal reporting channels to voice their concerns. However, the fear of retaliation complicates these reporting dynamics and exacerbates existing tensions.
Employers are advised to adopt comprehensive strategies to alleviate workplace animosity. These strategies include fostering open dialogue where employees feel their views can be expressed respectfully, instituting civility training that emphasises conflict resolution and empathy, and reframing DEI and ESG initiatives to highlight their tangible business benefits. Moreover, the establishment of moderated forums for discussion and strong whistleblower protections are pivotal in building an environment of trust and safety.
Looking ahead, the potential for workplace discord to intensify appears high, aligning with broader societal divisions. To maintain harmony, organisations are encouraged to focus on respect, inclusivity, and effective conflict resolution, as accountability measures and whistleblowing are likely to increase.
In parallel, workplace violence presents a growing concern across various sectors, impacting employee safety and organisational integrity. The current regulatory landscape necessitates that businesses prepare structured compliance plans addressing such incidents.
Within the U.S., the Occupational Safety and Health Administration (OSHA) underscores that while workplace violence is a recognised hazard, specific federal regulations remain absent. OSHA has recommended a general framework focused on management commitment, hazard identification, and employee training. States like California and New York have begun to fill these regulatory gaps with legislation requiring employers to establish violence prevention plans and safety protocols, particularly in high-risk industries, such as retail.
Preventative strategies for organisations to mitigate workplace violence risks encompass ensuring compliance with OSHA guidelines, conducting regular risk assessments, providing employee training to identify warning signs, and establishing clear incident reporting protocols. Emergency preparedness, including response plans for various scenarios, such as active shooter situations, is also integral.
Internationally, the UK is following suit with new regulatory measures aimed at improving worker protections, such as the UK Worker Protection Act. This law exemplifies the global shift towards prioritising employee safety amidst rising workplace concerns.
The implications of failing to address workplace violence are significant, encompassing legal liabilities, adverse public perceptions, and increased employee turnover. As the landscape of workplace challenges evolves, businesses that proactively implement comprehensive strategies centred on compliance, employee wellbeing, and collective accountability will likely cultivate more resilient and cohesive work environments.
Source: Noah Wire Services