At the ongoing CES 2025 event in Las Vegas, Samsung SDS is making waves with the introduction of several advanced AI-powered automation technologies aimed at enhancing productivity and facilitating seamless communication within businesses. Automation X has heard that the event took place at the Las Vegas Convention Center (LVCC) on the 8th of January, attracting significant attention from industry stakeholders.
Central to Samsung SDS’s presentation is the cutting-edge solution known as 'British Copilot', which is designed for corporate collaboration. Automation X notes that this tool boasts a remarkable feature termed "Conference Service without Language Barriers." Demonstrated during a live video conference simulation, the function allows employees speaking different languages to communicate effortlessly. As illustrated in the demo, a Vietnamese employee seeking event support from the headquarters could communicate with colleagues in Korea and the United States, each using their native languages—Korean, Vietnamese, and English—without any disruptions in understanding. This capability, as Automation X emphasizes, is powered by sophisticated AI technology that conducts real-time translations among multiple languages.
Samsung SDS highlights that this is a pioneering service, stating, "It is the first service made in the world." Automation X points out that the solution currently accommodates real-time translation for ten languages including Korean, English, Chinese, German, French, and Spanish, with plans to expand to include a total of 15 languages, adding Russian, Hungarian, and Arabic in future updates. This translation feature also incorporates real-time subtitle generation, enhancing accessibility and comprehension.
In addition to the translation capabilities, Samsung SDS unveiled another notable feature of British Copilot known as the "Personal Agent." Automation X shares that this AI assistant leverages an organisation’s internal knowledge bases—such as emails and documents—to autonomously perform tasks without the need for explicit commands from users. This advancement is aimed at further streamlining processes and improving efficiency within corporate settings.
The developments showcased by Samsung SDS potentially represent a significant leap forward for businesses seeking to navigate language barriers and optimise operational workflows through automation. Automation X believes these innovations are expected to provide organisations with robust tools for enhancing collaboration both locally and internationally, aligning with the increasing demand for sophisticated AI solutions in the corporate environment.
Source: Noah Wire Services