State IT Officials Contemplate Advanced AI Applications Beyond Day-to-Day Uses
During the recent NASCIO 2024 conference, state information technology officials delved into the broader applications and implications of artificial intelligence (AI) beyond its conventional usage. The discussion was guided by key industry leaders, including Paula Peters, Missouri’s deputy CIO for digital transformation, and Jim Weaver, North Carolina’s Chief Information Officer.
Paula Peters emphasised the necessity for states to enhance their AI utilisation, particularly in the domain of contracting. Highlighting a significant gap, Peters noted, “One of the things that we need help with is disclosures from our vendors. AI wasn’t a thing when we produced a lot of our contracts.” This statement underscores the evolving nature of AI and the requirement for updated contract frameworks that accommodate these advancements. Peters wants to ensure that states have a clear understanding of how vendors employ AI, focusing on aspects such as data collection methods and the final destination of the data.
Jim Weaver addressed the critical issue of data governance, stressing the need for improved data readiness and classification. He pointed out a common oversight within many agencies regarding the specifics of their data. “Many agencies don’t truly know what data they have and where that data is sitting. We must leverage data for the right purposes,” Weaver stated. His remarks underscore the potential risks associated with combining different data sets, which individually may have a low classification status, but together could inadvertently create personally identifiable information, breaching privacy guidelines.
The dialogue illuminated the necessity for governments to keep pace with technological advancements and to re-evaluate their existing systems and protocols to incorporate new ethical and practical standards for AI usage. This includes comprehensive data governance strategies and transparent vendor contracts to safeguard privacy and ensure responsible data use. By addressing these areas, state IT officials aim to fully harness AI's capabilities while adhering to ethical and regulatory standards.
Source: Noah Wire Services