The Retail Technology Innovation Hub (RTIH) has officially opened entries for its inaugural RTIH AI in Retail Awards, aimed at recognising advancements in artificial intelligence within the retail sector. As businesses increasingly embrace AI technology to enhance various aspects of operations, these awards intend to highlight global innovation tailored to an omnichannel environment. The awards celebrate contributions that improve customer experiences, streamline inventory processes, and provide deeper insights into consumer behaviour—all while enhancing the overall human element in retail.

Scheduled for an evening gala at The Barbican in Central London on Thursday, 3rd July 2025, the event will commence with a drinks reception in the Conservatory, followed by a three-course dinner and the awards ceremony in the Garden Room. The award ceremony aims to showcase businesses that not only understand the potential of AI but also effectively integrate it into their daily operations, leading to improved efficiency and innovation across all areas.

The awards are open to a global audience, allowing entries from companies worldwide and with no fees associated with submissions. Participants can submit entries across multiple categories, and while it is advised to fill out the entry form thoroughly, it is not a strict requirement. The evaluation will focus on projects and initiatives that have seen completion or substantial progress within the last 12 months.

For the awards process, shortlisted entries will be announced in April 2025, with an independent judging panel determining the winners. The comprehensive nature of the awards extends to post-event coverage, which includes articles on the RTIH website and an in-depth review in their printed magazine for those recognised in the event.

The organisational team has positioned these awards as a celebration of the growing role of AI in retail, indicating that the winners will not only be acknowledged for their technological capabilities but will also set a precedent for future innovations in the field.

Source: Noah Wire Services